Quality Improvement
NAVIGATION

As part of our dedication to the highest possible standards, our Quality Improvement team works with all May Institute programs to measure our performance.

 

We use four areas to track progress — effectiveness, efficiency, access, and satisfaction.

Examples of our measurable goals include meeting objectives, engaging the individuals we serve, and providing timely access to services. We also measure satisfaction with services, programs, staff, and our environment.

Our results reveal a high level of satisfaction on the part of individuals served as well as our environment. These consistently high ratings are a direct result of the hard work of May Institute employees.

 

About 
Compliance
Accreditation

DID YOU KNOW?
May Institute seeks to meet or exceed both regulatory requirements
and the expectations of customers. We design, develop, and deliver
services in a system dedicated to continuous quality improvement.

 

  • 41 Pacella Park Drive
  • Randolph, MA 02368
  • USA
  • Phone 800.778.7601
  • TTY 781.440.0461

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May Institute does not discriminate on the basis of race, color, religion, ancestry, national origin, age, physical or mental disability, sex/gender, gender identity, sexual orientation, military status, veteran status, genetic information, pregnancy, pregnancy-related conditions, marital status, socioeconomic status, homelessness, or any other category protected under applicable law in treatment or employment at the Institute, admission or access to the Institute, or any other aspect of the educational programs and activities that the Institute operates. The Institute is required by Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), Title IX of the Education Amendments of 1972 (Title IX), the Age Discrimination Act of 1975 (Age Act), and their respective implementing regulations at 34 C.F.R. Parts 100, 104, 106 and 110, not to discriminate on the basis of race, color, or national origin (Title VI); disability (Section 504); sex (Title IX); or age (Age Act). Inquiries concerning the application of each of these statutes and their implementing regulations to the Institute may be referred to the U.S. Department of Education, Office for Civil Rights, at (617) 289-0111 or 5 Post Office Square, 8th Floor, Boston, MA 02109-3921, or to Pamela Raymond, Title IX Coordinator at 1.800.437.1200  ext.1252 or compliance@mayinstitute.org or May Institute 14 Pacella Park Drive, Randolph, MA 02368.

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