Rebecca Laing
2022 Exceptional Service Award Recipient

Program Coordinator
May Center for Adult Services
Eastern Massachusetts

Rebecca joined May Institute in 2005 and has worked at one of our programs in Gloucester, Mass., ever since. She began as a Program Specialist, assisting the three ladies who live at that residence with their day-to-day living skills and activities. In June of 2013, she became the Program Coordinator at the home. 

Rebecca has greatly enhanced the lives of the ladies in her care. She has given them endless opportunities to access their community, which has helped them gain social independence. Through her efforts, one of the ladies has maintained long-term employment at a local restaurant and has been volunteering at a local food bank for many years. 

Another resident has been able to successfully gain independence in her home alone program. With Rebecca’s perseverance and training, this woman is now able to stay home independently and safely for a period of six hours per day and continue to strive for more independence. 

Gloucester is considered a town set apart in distance from May Institute’s other residential programs. Due to this distance, it is difficult to acquire staffing for the program. When Covid hit, Rebecca lost her only daytime staff member. With limited staffing support due to Covid and a hiring crisis, Rebecca continued to ensure that the ladies prevailed over every obstacle they faced during a worldwide pandemic. Rebecca kept their lives as normal as possible. She has and continues to work endless hours to maintain the safety and care of the ladies in her home. Rebecca’s determination and care of the ladies is second to none. 

Nomination submitted by Traci DeMarco, Director of Residential Services, Eastern Mass., Adult Services

See all of the pictures from the event on our Flickr album!

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