Residential Scheduling Coordinator
May Center for Education and Neurorehabilitation
Brockton, Mass.
Colleen Bennett started working for the May Center in 1999. Her role as Residential Scheduling Coordinator requires her to adequately staff the residential group homes seven days a week. This is very challenging due to sudden call-outs, lack of med-workers, problems with the vehicles and student behaviors. Colleen does a phenomenal job managing these issues, and others that might arise, with amazing ease and composure.
Colleen's day, however, does not only consist of scheduling the residences. She helps plan each weekend community outing by researching different facilities and collecting the necessary parent consents to make the trip successful. Colleen collects all of the monthly paperwork from each house, assists in preparing for licensing and informs staff of mandatory trainings. She also assists the behavior department with their duties, and is always quick to respond to behavioral problems in the school when needed.
While Colleen is able to complete all of the tasks above with efficiency and dependability, it is her attitude and personality that make her extraordinary. Words like flexible, hardworking and fun definitely describe her, but what makes her remarkable is her amazing sense of humor and her never faltering positive attitude.
Of the more than 60 residential staff currently employed, not one would have a negative thing to say regarding Colleen. Colleen takes the time to get to know all employees working both residentially and at the school. Because of this extra effort, staff are always willing to do the same when she calls. It has been my honor to work with Colleen Bennett over the past several years. Like many, I have the utmost respect and admiration for her, and it is with this in mind that I nominate her for the Trustees' award.
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